Hitchcocks size 10s wrote:Got to ground at 6-45 and Apple wallet ticket didn’t scan, was told to go to ticket office, 7pm ticket office e- mailed us an E- Ticket version so back to the turnstile we went, 7-20 tried to get in and that wouldn’t scan so was told to go back to the ticket office again, by this point me and my son are soaking wet, 7-35 ticket office staff said we’re aware of the problem and have radioed the operators to let season ticket holders in now, 7-40 by this time the que for IG upper was going back past Sandys, and they was still not letting people in because apparently they had no message from ticket office to allow them in. Eventually they started letting them in and it was 8pm we got in, so a full 1 hour and 15 minutes trying to get in, absolutely pathetic shambles of a club, Tin pot at its best. I’m thinking of demanding my season ticket money back now and just go to away games, the whole home game experience of trying to get in is too much hassle and I can’t be bothered with this every game. I will go to the ground on Monday morning and demand an explanation and if it’s going to get sorted any time soon.
Sneag wrote:So far I haven't had any issues with my ST.
Is the situation now that it's much easier to buy tickets, but you just can't get in the ground with them?
Against my better judgement I bought a sausage roll last night, it looked like it had been cooked with a flamethrower.
halifaxstag wrote: If people have an obviously genuine ticket the stewards should have instructions to override the system and make a tally of those let through (e.g. ST or match day/ OAP, child,etc.). It seems from Hitchcock’s post that there is the ability to do this but needs instruction/ authorisation from the club.
Stoney wrote:The QLE isn't fit for purpose when we have a big crowd. Turnstiles, food kiosks, smoking area etc... It's all a joke.
I'll always go to the Stags but I've heard people talking saying they're not going to bother next season. The club are upsetting the fans by not sorting issues which have been highlighted time and time again.
The One wrote:Stoney wrote:The QLE isn't fit for purpose when we have a big crowd. Turnstiles, food kiosks, smoking area etc... It's all a joke.
I'll always go to the Stags but I've heard people talking saying they're not going to bother next season. The club are upsetting the fans by not sorting issues which have been highlighted time and time again.
The smoking area is to small and unsafe, too many people crammed in.
Kiosks just a joke, many complaining
Bradders wrote:I wondered why the turnstile operator made a "surprised" sound when my phone QR code let me through in one second. Must have been experiencing a lot of problems.
I don't doubt that there are issues, and I'm trying not to sound smug. But my QR code has worked faultlessly.
In case it helps others, I just have it downloaded onto the phone, then I get it centred in the display and magnified appropriately before holding it below the turnstile scanner. I scan it and go through without having to stop.
bear 73 wrote:When attendances rise flaws show up if their is a problem with the system, and im sure the club are aware of problems.
Growth is not easy and fans expect a easy access into the ground.
weather like Fridays rain highlights any problems.
We miss a concoarse where you can have refreshments out of the weather.
The more fans that come highlights any problems,
Return to Stagsnet Main Discussion Forum
Users browsing this forum: BH_Stag, bob ledgers barber, Cardiffstag23, Chrisuknottm, Cleveland_Stag, Drezden1, Nutty Stag, Paulstag, robda1st, StanstedStag, Walton Stag and 440 guests