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Thank you to Cheltenham Town Football Club.

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Thank you to Cheltenham Town Football Club.

Postby Number63 » Sun Nov 04, 2018 9:47 pm

Thank you to Cheltenham Town Football Club.

As a stags supporter with a disability I thought I would share my experience at Whaddon Road yesterday.

When I arrived I was giving clear directions to a disabled parking bay which is near the ticket office.

I should have pre booked a space but hadn't.

There was no charge made for disabled parking, which was a nice touch.

Ticket office staff were extremely helpful and offered a range of seating arrangements in any part of the ground that I felt able to access.

I chose to be in the away end with the rest of the 400 plus stags fans.

I was offered a discounted concessionary ticket for £15. My carer had to pay £21 entrance fee though this was quickly refunded in line with the CTFC policy.

I would suggest that if you have a none visible disability that you may need to explain this on the gate.

I was able to choose any seat with my carer.

I could not see any level access loos but found ones I could use. They wouldn't have been suitable for wheel chair access.

The club does have wheel chair accessible loos in the Colin Farmer stand.

Two of the stewards checked in with me to see if I was ok which was nice, though they weren't aware of the club's policy on accessibility.

https://www.ctfc.com/fans/disabled-fan-info/

The club is clearly trying to make everyone feel welcome.

Well done.
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Re: Thank you to Cheltenham Town Football Club.

Postby MTFCMAD » Sun Nov 04, 2018 10:03 pm

Nice to see Cheltenham Town doing the right thing but if your are looking to thank them you may wish to post this onto the Cheltenham Town message board.
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Re: Thank you to Cheltenham Town Football Club.

Postby garlic » Mon Nov 05, 2018 5:59 pm

Best thread I`ve read on here for ages. Delighted someone is treating disabled people with respect.
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Re: Thank you to Cheltenham Town Football Club.

Postby Number63 » Mon Nov 05, 2018 7:21 pm

MTFCMAD wrote:Nice to see Cheltenham Town doing the right thing but if your are looking to thank them you may wish to post this onto the Cheltenham Town message board.


Hi I've written to the club. I should have said that in the post......
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Re: Thank you to Cheltenham Town Football Club.

Postby Spiritater » Mon Nov 05, 2018 10:48 pm

garlic wrote:Best thread I`ve read on here for ages. Delighted someone is treating disabled people with respect.


Not being disabled myself, how does our own club fare in this aspect? I'd like to know from the disabled fans who attend FM.
Is it a good vibe/experience?
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Re: Thank you to Cheltenham Town Football Club.

Postby gazza1988 » Tue Nov 06, 2018 3:34 pm

My dad is disabled and sits in IGU. Unless he's visibly struggling they don't treat like anything different. Which my dad prefers.

Can't get in the way of him telling everyone how he's gone 6-0 and a player on the bench to score first
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Re: Thank you to Cheltenham Town Football Club.

Postby tillydog123 » Wed Nov 07, 2018 9:06 am

Cheltenham is an all round nice ground and place to visit
Yes good to read some positive comments about another club and they treat disabled people well.
Good for u writing to them Number 63!!
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